by N4L | Jan 9, 2024 | Past Network Issues
We’re aware of an outage that may be impacting schools in the Waikato/Ōtorohanga area. Our team are in the process of investigating and we’ll provide any further details as soon as we have them. Update: This issue has now been resolved.
by N4L | Jan 9, 2024 | Past Network Issues
Earlier today, the Ruckus Cloudpath system experienced an issue where newly enrolled devices with out-of-date version data were unable to authenticate and join the network. This issue has now been resolved, so if you’re an Equipment Replacement or Secure Access school...
by N4L | Dec 4, 2023 | Past Network Issues
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade. It will be carried out between 6pm on 12 January and 8am on 13 January and it’s expected to cause an outage, meaning schools that have migrated to Secure Access will be unable to access the Wi-Fi...
by N4L | Nov 30, 2023 | Past Network Issues
We’re aware of a vulnerability in the web-based interface used to manage RUCKUS access points that could allow a remote attacker to execute a cross-site scripting (XSS) attack against a user logged on to the interface of the affected device. Please note that Equipment...
by N4L | Oct 4, 2023 | Past Network Issues
We’d like to notify you of upcoming Ruckus SmartZone controller maintenance scheduled between 6pm – 11:30pm on Friday 6 October. During this timeframe, Equipment Support schools with Ruckus equipment will be unable to access the SmartZone controller and new...
by N4L | Sep 15, 2023 | Past Network Issues
Update: We believe this issue has now been resolved. Original post: We are aware of an outage impacting schools in the Palmerston North area. The team are currently investigating and we’ll provide further updates as we have...
