by N4L | Sep 17, 2025 | Past Network Issues
We apologise for the late notice. An incident occurred on Cloudpath yesterday and as we treat network performance as a top priority we’ve made the decision to conduct an urgent upgrade, together with the vendor, for the impacted schools. The upgrade will be carried...
by N4L | Sep 15, 2025 | Past Network Issues
We are aware of an outage impacting some schools. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update 11:15am: We have identified the cause of the issue and our teams are working to resolve. We will continue to...
by N4L | Sep 11, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure in our data centres between Saturday 20 September at 8am and Sunday 28 September at 5pm to help ensure everything runs smoothly for schools. While internet connectivity should not be affected,...
by N4L | Sep 1, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Lower Auckland, Waikato and Taranaki areas. Our teams are currently investigating and we’ll provide more information as we have it to hand. Final update: We can see impacted schools have come back online, we...
by N4L | Aug 29, 2025 | Past Network Issues
We are aware of an outage impacting schools across the wider South Island region. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: Our engineers have identified the cause of the service issue and have taken...
by N4L | Aug 28, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Kaikōura area. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: We believe the outage is due to a power cut in the area. We’ll continue to provide any...