by N4L | Oct 27, 2026 | Past Network Issues
Update, 9:15am: Our phone systems are working again. If you’re still having trouble calling, please let us know at [email protected]. Tuesday 27 October, 8:45am: Our support teams are currently experiencing issues with our phone systems, meaning some customers...
by N4L | Oct 23, 2026 | Alerts
With NCEA exams taking place from 10 November – 4 December, we’re restricting changes on the N4L Managed Network at schools undertaking these exams between 27 October – 4 December to help ensure a smooth period, including pre-exams, for both students and...
by N4L | Oct 22, 2026 | Alerts, Security Advisory
Updated 10am, Thursday 29 October: We’re continuing to work with schools that have had access blocked and we’re assisting with options to safely unblock services once they have been patched or upgraded. Updated 3pm: We’ve proactively blocked access from...
by N4L | Oct 21, 2026 | Alerts, Scheduled Maintenance
We’d like to notify you of upcoming maintenance scheduled for our core infrastructure. This maintenance will be carried out between 7:30pm – 10pm Friday 23 October, and while no impact is expected, schools may experience a brief disruption to their internet connection...
by N4L | Oct 21, 2026 | Alerts
We’ve been made aware that some schools are experiencing issues accessing YouTube due to an age restriction on their Google Workspace. This is not something that N4L manages, but if you’re experiencing this issue our recommendation is to reach out to your school’s...