Get in touch
- Your N4L internet connection
- N4L’s Safe & Secure Internet services, including filtering and firewall changes
- Network configuration after your Equipment Replacement
- Warranty and licences for network equipment covered by Equipment Support
- SNUP and WSNUP network equipment under manufacturer warranty
- Cybersecurity incidents or advisories
- Your devices and user management (onsite hosted services or applications, such as servers, phone system, CCTV etc.)
- Network configuration if your school hasn’t been through Equipment Replacement
- Network equipment that wasn’t installed as part of SNUP or WSNUP
- Network infrastructure and management (for cabling information, including a list of ICT Contractors click here)
0800 LEARNING (532 764)
Available Monday – Friday, 8am to 5pm
Customer Support team: [email protected]
General enquiries: [email protected]
We understand all schools and kura have different levels of technical knowledge. Get in touch with our team of experts, we’re here to help on a wide range of issues – and if we can’t, we’ll put you in touch with someone who can.
Responsible Disclosure Standard
We take the security and privacy of our information seriously. If you believe you’ve identified a security issue or vulnerability with our products or systems, we want to hear about it so we can fix it.
Our Responsible Disclosure Standard provides information on how you can report an issue and our commitment to you.
Auckland (Head Office)
Textile Centre, Level 2
117 Saint Georges Bay Road
Parnell, Auckland 1052
PO Box 37 118 Parnell
Christchurch
3/2 Musgrove Close
Wigram
Christchurch 8025