Support
through expertise, tools & insights
Help every step of the way
Support Hub
Customer Support Team
School Relationship Managers
Milford School (Auckland)
More visibility. More control.
MyN4L is our self-service platform for schools, kura and IT providers. It features smart and simple tools to help manage your online environment. You can use MyN4L to:
- Request to block and unblock websites.
- Check on network performance and equipment.
- Get visibility of browsing activity on your school network.
- Control network access for visitors to your school.
- Manage third-party and shared device network access.
- View quarantined emails and safely release legitimate ones.
- How students are spending their time online
- What type of data is being consumed, and where
- How confident school’s feel about online safety
- What type of online threats are being blocked
- What technological challenges schools are facing
Learn more about our Data & Insights Report and annual Touchpoint survey.
Netsafe
Ministry of Education
Helping you find what you need to know about education in New Zealand.
National Cyber Security Centre (NCSC)
Works to strengthen New Zealand’s cyber security resilience.
Our partners
We’ve appointed two technology panels made up of highly-skilled installers and IT providers from around the country. These partners have a proven track-record of working successfully with schools and help deliver N4L projects.
This Panel has been established to provide schools with tech support such as assisting schools to connect devices to their upgraded network.
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This Panel is responsible for installing new network equipment in schools on behalf of N4L.
Resources
For information regarding our panel member resources, policies and procedures, please visit our Panel Member Info Centre.
Support when you need it most
Valuable hands-on support for schools, kura and their IT providers ensures smarter, safer internet for learning. Our customers share their experiences using our Helpdesk and School Relationship Managers.
A seamless network connection for schools: anywhere, anytime
We work with your school to design a secure network based on your needs. Giving you confidence to focus on teaching while we manage your network. Find out more here.
Meet the N4L Customer Support Team
Learn more about our dedicated team who understand the many challenges schools face and are there to support your school when you need them.