by N4L | Oct 27, 2026 | Past Network Issues
Update, 9:15am: Our phone systems are working again. If you’re still having trouble calling, please let us know at [email protected]. Tuesday 27 October, 8:45am: Our support teams are currently experiencing issues with our phone systems, meaning some customers...
by N4L | Aug 19, 2026 | Past Network Issues
Resolved: There has been confirmation that the issue was resolved overnight. Update: Google is investigating an issue with Google Drive and working on a resolution. Updates from Google can be found here. We’re aware of schools experiencing issues with Google Drive....
by N4L | Aug 11, 2026 | Past Network Issues
Update: The issue has been resolved and service is restored. We’ll continue to monitor the impacted schools. Please let us know if you’re still experiencing any issues. 9:30am: We’re aware of an outage impacting Auckland. The outage is related to 2degrees...
by N4L | Aug 4, 2026 | Past Network Issues
Update: This issue has now been resolved and service has been restored. We’re aware of an outage impacting the Waihi area. The cause appears to be fibre-related. We’re currently investigating and will provide more information when we...
by N4L | Jul 22, 2026 | Past Network Issues
Update: The issue has been resolved and service has been restored. Update: We believe this outage is linked to a wider fibre issue. Technicians are currently working to identify the fault. We’re aware of an outage impacting the Taupo area. We’re currently...
by Steve Thorpe | Jul 20, 2026 | Past Network Issues
We’re conducting scheduled maintenance to the SmartZone Cloud Controller between 5 pm and 6 pm on 23rd July 2026. No network outage: There will be no disruption to existing users who are already connected to the Wi-Fi or the SmartZone Cloud Controller, and all...
