Service Descriptions

These Service Descriptions were last updated with effect from 16th June 2026. They were formerly known as the Managed Network Terms.

Introduction

Section 1 – B2B/Schools

If you are a School (you), The Network for Learning’s (N4L) School General Terms apply to all the Services that we provide to you. These additional Service Descriptions also apply to you, depending on the specific Services that you use.

N4L uses the umbrella term “Managed Network” to describe all of the Services we provide to Schools. Under the Managed Network, we have a set of Services, which each have their own terms:

    1. Managed Network – Internet
    2. Managed Network – Wi-Fi
    3. MyN4L
    4. Email Protection
    5. Education Service Desk

    Additional Third Party terms and conditions may also apply, as set out below or notified by us to you at any time.

    Capitalised words defined in the Glossary have the same meaning in these Terms.

    Section 2 – B2C/Individual Users

    If you are an individual user (you), The Network for Learning’s (N4L) Consumer General Terms apply to all the Services that we provide to you. The additional Service Description may also apply to you, depending on the specific Services that you use:

    1. Switch on Safety

    Additional Third Party terms and conditions may also apply, as set out below or notified by us to you at any time.

    Capitalised words defined in the Glossary have the same meaning in these Terms.