Last updated on August 26, 2026 at 02:02 pm

We’ll be conducting routine backend maintenance for our core infrastructure on Friday 28 August between 5pm and 7pm. 

What you need to know:

  • Internet connectivity: Your school’s internet connection will remain up and fully functional during the maintenance window.

  • Connected devices: All devices already on the Wi-Fi network will experience no disruption.

  • New Wi-Fi Connections: New devices attempting to join the Wi-Fi network during brief cutover moments may encounter a temporary connection error. If this happens, wait 2 minutes and try again. 

If you have any questions or experience any post-maintenance issues, please contact our Customer Support team on 0800 532 764 or email [email protected]