by Kelly Goodwin | Jul 30, 2015 | Past Network Issues
We have become aware that some schools may be experiencing issues while trying to using Google search. Users are presented with an error stating that ‘Our systems have detected unusual traffic from your computer network’ and a request to prove you are not...
by Kelly Goodwin | Jul 28, 2015 | Past Network Issues
Update – 30th July All schools have had service restored. Update – 29th July All but one school has been restored to service. Update @ 12:00pm We believe we understand the root cause of the issue and are working to resolve the fault. Some schools may...
by Mark Fielding | Jul 22, 2015 | Past Network Issues
Update at 7:20 pm The fibre cut has been repaired and service is restored Update at 4:15 pm We have been provided with an estimated time to resolve of 7pm tonight Update at 2:30 pm Field technicians continue to work on the fault – we expect the fault to be...
by Mark Fielding | Jul 21, 2015 | Past Network Issues
Update @ 16:15 We continue to investigate the problem. Our investigations indicate that this issue may not be as widespread as we initially believed. We would like to invite anyone impacted by this issue to contact us on 0800 532 764. Original Notification We have...
by Mark Fielding | Jun 23, 2015 | Past Network Issues
-Update 24th June- We have had no further reports of this issue reoccurring and we believe the issue to be fully resolved. -Update at 17:30- We believe we have resolved the issue, but will continue to monitor this issue before providing a full clearance. -Original...
by Mark Fielding | Jun 22, 2015 | Past Network Issues
-Update at 08:15, 23 June- We believe this issue is now resolved. Please contact our helpdesk on 0800 Learning or emailing [email protected] if you believe you are still experiencing issues -Update at 5:33 pm- Work to repair the fibre cut is ongoing but as yet...
