We’re aware of an outage that may be impacting schools in the greater Bay of Plenty area. Our team are in the process of investigating and we’ll provide any further details as soon as we have them.
Update: A fibre cable between Mt Maunganui and Whakatāne has been cut. Engineers should be on site from approximately 15:30 to begin repairs.
Update: Engineers are on site and estimate the repair will be completed at 20:00 tonight.
Update: We believe this issue is now resolved. If you have any queries, please give our Customer Support team a call on 0800 LEARNING (532 764)