AUCKLAND, New Zealand, 20 December 2024
Network for Learning (N4L) has released its 2024 Annual Report, the Crown company sharing highlights from another successful year of delivering projects at scale and creating secure, reliable digital environments for all schools across Aotearoa New Zealand.
On behalf of the Ministry of Education, N4L delivers managed internet, Wi-Fi and cybersecurity products and services to more than 900,000 users at over 2,500 schools and kura. N4L remains firmly committed to delivering products and services that improve digital learning experiences and outcomes for schools and students.
As schools navigate an increasingly complex digital landscape, N4L’s vision and purpose – to be the trusted leader in digital technology for schools and kura, enhancing digital learning experiences and educational outcomes for all students – has never been more relevant. Providing digital services designed for the needs of schools and kura enables educators and students to be able to get on and focus on their important job of teaching and learning.
In 2023/24, N4L’s highlights included:
- 92% satisfaction from school principals with N4L’s services across schools and kura (maintaining their year-on-year 90%+ customer satisfaction rating);
- partnering with 2degrees and the Ministry of Education to launch the Satellite for Schools programme, connecting 40 of New Zealand’s most remote schools and kura through cutting-edge satellite internet technology;
- handling more than 45,000 customer support cases during 2023/24;
- blocking more than 1.171 billion harmful or spam emails across the managed network;
- enhancing cybersecurity and online protections for schools by partnering and integrating the National Cyber Security Centre’s (NCSC) Malware Free Networks® (MFN) Service and Phishing Disruption Service™ (PDS) into N4L’s existing service;
- relaunching their Secure Access product, and onboarding nearly 100 more schools;
- blocking a total of 3.3 billion safety threats across the network, which is helping schools keep ākonga safer online; and
- commencing work on the procurement of partners to deliver the upgrade of their Managed Network, a major project enabling N4L to better support schools’ evolving digital needs in the future.
N4L’s innovation and achievements during 2023/24 have focused on ensuring they are the trusted leader in digital technology for schools and kura. Maintaining N4L’s outstanding customer satisfaction results (92% in 2023/24) year-after-year is testament to a proven track record in delivering products and services at economies of scale, alongside outstanding customer service and a focus on being there for schools when they need it most.
N4L will continue to innovate and explore opportunities for utilising emerging technologies to enhance digital learning, while also safeguarding schools and kura against future digital threats.
Network for Learning CEO, Larrie Moore, says: “As the needs of schools continue to change, online learning has continued to become even more critical. This year, the safety of children online has become part of the national conversation, so this makes N4L’s role even more important. N4L is increasingly a core component of the education ecosystem, linking schools, technology providers and education agencies together, and we are excited about the opportunity to do even more: deliver and support a broader range of products and services that ensure every learner has access to effective digital tools that enhance their education.”
Click here to read Network for Learning’s 2024 Annual Report.
ENDS
For more information, please contact:
Andrew Drever on 027 700 5643 or [email protected]
About Network for Learning (N4L)
Network for Learning (N4L) delivers a wide range of managed internet, Wi-Fi and cybersecurity products and services, on behalf of the Ministry of Education, to schools and kura. The Crown company operates and secures one of the largest managed broadband internet networks in Aotearoa New Zealand, accounting for nearly 25% of the country’s daytime business internet traffic. Their cybersafety solutions and security expertise help 900,000 tumuaki, kaiako and ākonga across nearly 2,500 schools enjoy daily access to safer and more secure digital learning experiences. Working alongside its government, education and private sector technology partners, N4L helps connect, protect and support schools through award-winning customer service and smart, world-class technology solutions that are simply delivered. See www.n4l.co.nz