9:00am – Due to technical issues, our Customer Support phone line is currently down (Please note: the call will go through, but we will not be able to answer as we are unable to see the queue). We are working on restoring this. In the meantime, please email [email protected] – if your request is urgent, please put URGENT in the email subject line.
Update 22/08 11:20am: We are continuing to experience technical issues with our third-party call centre software. We have switched to an alternate provider while we are working to rectify the issue with them. Our friendly Customer Support team is ready to assist you on 0800 LEARNING, however should you experience any issues in reaching us and need urgent attention, please do not hesitate to email us with URGENT in the subject line at [email protected]
Update 23/08 8:40am: Our third party vendor has implemented a fix for our call centre software. We believe this fix has worked, but will continue to monitor this closely. Should you experience any issue reaching us and need immediate assistance, please do not hesitate to send us an email with URGENT in the subject line at [email protected]