Update @ 11:30 27/7
The faulty equipment was replaced this morning, and we believe this has restored service stability. Monitoring so far this morning is not indicating any issues. We will continue to observe the network closely for the remainder of the day but we do not anticipate any further issues.
Please contact our helpdesk on 0800 532 764 or [email protected] if you continue to experience any issues.
Update @ 11:00 26/7
Service has been semi -stable with another disruption to internet connections this morning. We have identified the faulty equipment on the network responsible for this issue, and will be implementing replacement overnight tonight.
Please note that this will result in two 20 minute outages between 1 AM and 6 AM overnight. We anticipate this will restore service stability.
Update @ 12:20
We are aware that the service continues to fail intermittently and are continuing to investigate the issue.
Original Update
N4L are aware of a small number of schools impacted by a network even causing loss of internet connectivity on the Kapiti coast. While service appears to be currently restored we are continuing to monitor and investigate the incident.
We apologise for any inconvenience caused at your school.