Maintenance scheduled for 17 January

We’d like to notify you of upcoming maintenance scheduled for our core infrastructure. This maintenance will be carried out between 5pm – 10pm Wednesday 17 January, and schools may experience intermittent disruption to their internet connection during this...

Outage in the Waikato/Ōtorohanga area

We’re aware of an outage that may be impacting schools in the Waikato/Ōtorohanga area. Our team are in the process of investigating and we’ll provide any further details as soon as we have them. Update: This issue has now been resolved.

Ruckus Cloudpath authentication issue

Earlier today, the Ruckus Cloudpath system experienced an issue where newly enrolled devices with out-of-date version data were unable to authenticate and join the network. This issue has now been resolved, so if you’re an Equipment Replacement or Secure Access school...

Ruckus Cloudpath upgrade: 12 January

We’d like to notify you of the upcoming Ruckus Cloudpath upgrade. It will be carried out between 6pm on 12 January and 8am on 13 January and it’s expected to cause an outage, meaning schools that have migrated to Secure Access will be unable to access the Wi-Fi...