by N4L | Jul 2, 2024 | Past Network Issues
We are aware that approximately 30 schools across the country are experiencing an issue with receiving inbound email on our Email Protection service. Our engineers are investigating and hope to have the issue resolved shortly. Update 7:48pm – The incident is...
by N4L | Jun 21, 2024 | Past Network Issues
We’re aware of an issue on the Ruckus SmartZone cloud controller showing some switches to be offline for a number of schools. The switches continue to operate and will not impact the overall service. If you’re experiencing any network issues, please call our Customer...
by N4L | Jun 7, 2024 | Past Network Issues
We’d like to notify you of upcoming maintenance scheduled for schools that have completed Equipment Replacement and Secure Access. This maintenance will be carried out between 5:30pm – 9pm on Friday 7 June. Please note that we do not expect any disruption to...
by N4L | May 7, 2024 | Past Network Issues
We’d like to notify you of upcoming maintenance scheduled for schools that have completed Equipment Replacement and Secure Access. This maintenance will be carried out over two separate days as outlined below: Wednesday 8 May from 7pm – 9pm. Friday 10 May from...
by N4L | Apr 15, 2024 | Past Network Issues
We’d like to notify you of upcoming systems maintenance scheduled for our core infrastructure in schools. This maintenance will be carried out over a two-week period between Monday 15 and Friday 26 April from 8am to 10pm. During this time, schools may experience an...
by N4L | Apr 2, 2024 | Past Network Issues
Update: We believe this issue is now resolved. If you have any queries, please give our Customer Support team a call on 0800 LEARNING (532 764) We’re aware of an outage that may be impacting schools in the Northland/Whangārei area. Our team are in the process of...
