by Kelly Goodwin | Jun 19, 2015 | Past Network Issues
22-06-2015 This is now resolved and schools in the area or back online. We thank you for your patience 19-06-15 Currently some schools in the Central Canterbury area are experiencing a loss of service. This is due to a Power issue in the area currently and is being...
by Kelly Goodwin | Jun 16, 2015 | Past Network Issues
Update 22 June We have seen no further recurrence of this issue and believe it is now resolved. Update at 09.45, 17 June Overnight we have seen some re-occurrence of this problem, and have done additional work to fix this. While you may have had trouble with your...
by Kelly Goodwin | Jun 11, 2015 | Past Network Issues
FINAL UPDATE 12 June We’ve been monitoring the Managed Network overnight and we believe the issue is now resolved. However we will continue to monitor throughout the day to ensure the network is performing as it should be. If you experience any issues today...
by Mark Fielding | May 11, 2015 | Past Network Issues
Update 12 May We are not aware of any schools currently impacted by this issue. We are still investigating the root cause of this fault and will not give a full clearance until we are certain it will not reoccur. We will continue to closely monitor the issue however...
by Mark Fielding | Apr 28, 2015 | Past Network Issues
08:30 -29-April We can confirm that the fibre repairs were completed last night and service is now fully restored. 15:45 We have been informed that the damage to the fibre is extensive and requires significant repair work – The estimated time to resolve is 22:00...
by Mark Fielding | Apr 14, 2015 | Past Network Issues
15th April 0830 Service has been restored as of 0200. 14th April 22:05 We are aware of an issue impacting connectivity to some schools in the South Island. Engineers are currently investigating the situation to identify a resolution.
