by Kelly Goodwin | Sep 23, 2015 | Past Network Issues
25/09/2015 09:07 update Replacement equipment was implemented overnight. We are closely monitoring the affected schools over the next few days to make sure the issue does not reoccur 24/09/2015 16:25 update There is a second suspected faulty piece of equipment. Plans...
by Kelly Goodwin | Sep 22, 2015 | Past Network Issues
4.40pm We believe the issues have been resolved and browsing has been restored to all schools. 4:30pm It appears some schools are still experiencing issues. We have re-opened the case and our technicians are continuing to investigate. 12:20pm We believe we have...
by Kelly Goodwin | Sep 21, 2015 | Past Network Issues
22/09/2015 We believe this issue is now resolved. If you experience this issue please let us know on 0800 LEARNING (532 764) or [email protected] Original update There is currently a malicious email travelling around online, containing the subject line “Important...
by Mark Fielding | Sep 15, 2015 | Past Network Issues
We have just been advised that an urgent planned outage is required for a software upgrade. Some Auckland schools may experience a loss of service for up to 30 minutes between 1 AM and 6 AM tonight. If you experience any issues after this time then please contact our...
by Mark Fielding | Sep 14, 2015 | Past Network Issues
Update at 1:45 We believe we have now resolved this issue. Original Message It appears our web filter is identifying websites with the *.blogspot.com domain as being a spyware threat. Switching to *.blogspot.co.nz will allow access to your blogs. We are working on...
by Mark Fielding | Sep 7, 2015 | Past Network Issues
Update at 07:45 am, 8 September Issue has been resolved overnight. Update at 6:00pm Engineers have replaced the second piece of suspect equipment but service is still down. The next piece of equipment that is suspect connects to users that are not currently...
