Managed Network Outage – 23 Feb 17

Update @ 11:25: We believe this issue to now be resolved. Our apologies for any inconvenience this outage has caused. Original Update: We are currently investigating a service outage for the following 4 schools in the Gisbourne/Hawkes Bay region: Putere School (MOE:...

Mail Relay email bouncebacks

This issue was resolved at approximately 12:00 PM Original Message N4L is aware that a number of emails sent via our N4L relay have been rejected and ‘bounced’ back to senders. We have identified the root cause of this issue and are enacting a solution to...

N4L’s Phone System

Our phone system was down for about 20 minutes this afternoon, please accept our apologies if you were trying to contact the helpdesk during that time. We are now back up and running.

Email Issue – 12 December

Update@ 12:00 13 December We now believe this issue is resolved and all schools hsould now be able to access email.  We apologise for the inconvenience this outage has caused. Update@ 9:00 13 December Unfortunately this issue is still ongoing.  If email is urgently...

High Latency

Update@12:00pm We believe this issue to now be resolved. Original Update: We have received reports of a number of schools on the Managed Network who are experiencing very high latency on their Managed Network connection, this will be causing a very poor experience...