N4L’s Phone System

Our phone system was down for about 20 minutes this afternoon, please accept our apologies if you were trying to contact the helpdesk during that time. We are now back up and running.

Email Issue – 12 December

Update@ 12:00 13 December We now believe this issue is resolved and all schools hsould now be able to access email.  We apologise for the inconvenience this outage has caused. Update@ 9:00 13 December Unfortunately this issue is still ongoing.  If email is urgently...

High Latency

Update@12:00pm We believe this issue to now be resolved. Original Update: We have received reports of a number of schools on the Managed Network who are experiencing very high latency on their Managed Network connection, this will be causing a very poor experience...

Managed Network Outage 19th November

Update @12:45: We believe this issue is now resolved. Original update: N4L are aware that some North Island schools are experiencing Internet issues this morning.  Our engineers are working to resolve this as quickly as possible.  We apologise for any inconvenience...

N4L Update – Earthquake related

Due to this mornings earthquake, schools in the Canterbury, Marlborough and Wellington regions may be experiencing issues connecting to the internet.  We are working to assess the damage and if you have any issues or concerns please do not hesitate to contact our Help...