Current issue with large file downloads

Some schools using N4L Web Filtering may be noticing interruption while downloading large files (over 1 GB in size) and may see a network error message. We believe this is affecting a number of different cloud applications including Dropbox, Office365 and Google...

General Network Congestion

Update 23 March We believe this issue is now resolved Update 20 March Network performance has improved. We will continue to monitor the traffic & update accordingly. Thanks for your patience! Original Update We are aware that some schools are experiencing slower...

Ashburton Internet Outage

We are aware of an even causing a complete loss of Internet traffic in the Ashburton area.   Our engineers are investigating and we will provide updates as new information becomes available. We apologise for any inconvenience this event incurs.

Managed Network Outage – 23 Feb 17

Update @ 11:25: We believe this issue to now be resolved. Our apologies for any inconvenience this outage has caused. Original Update: We are currently investigating a service outage for the following 4 schools in the Gisbourne/Hawkes Bay region: Putere School (MOE:...

Mail Relay email bouncebacks

This issue was resolved at approximately 12:00 PM Original Message N4L is aware that a number of emails sent via our N4L relay have been rejected and ‘bounced’ back to senders. We have identified the root cause of this issue and are enacting a solution to...

N4L’s Phone System

Our phone system was down for about 20 minutes this afternoon, please accept our apologies if you were trying to contact the helpdesk during that time. We are now back up and running.