Network Outage – Avondale

We are aware of a number of schools in the Avondale area that are experiencing a loss of Internet due to a major crash on Gt North Road, Avondale. Engineers are investigating and will work to remedy the issue. Possible Power issue We will continue to update this...

Fibre Cut between Hamilton and Raglan

We are aware of a fibre cut impacting Network for Learning internet circuits in the Hamilton and Raglan areas.  Engineers are currently onsite attempting to restore service. We will provide another update once we are aware of an estimated time to resolve. N4L...

Network Outage – Bay of Plenty

Update 8:52am Spark are reporting Fibre joined at 1:54am and service restored. Update 3:57pm Technician is on the way to investigate this fiber fault ETA 16:00 Original Post We are aware of a number of schools in the Bay of Plenty region that are experiencing a loss...

Network Outage – Coromandel/Thames/Paeroa Area

Update 26/4/2017 8:49 Service restored and stable since Fibre overlay carried out to restore service Update 3.33 Fibre testing confirmed fibre cut located 5.36kms away from Tahuna exchange (THN). Technician en route to investigate damage. Revised impact on Corporate...

Current issue with large file downloads

Some schools using N4L Web Filtering may be noticing interruption while downloading large files (over 1 GB in size) and may see a network error message. We believe this is affecting a number of different cloud applications including Dropbox, Office365 and Google...

General Network Congestion

Update 23 March We believe this issue is now resolved Update 20 March Network performance has improved. We will continue to monitor the traffic & update accordingly. Thanks for your patience! Original Update We are aware that some schools are experiencing slower...