by Mark Fielding | May 26, 2017 | Past Network Issues
Update @ 9:20 We have discovered that in preparation for the planned outage starting at 9am this morning, the lasers that ‘power’ fibre were deactivated. This is a health and safety requirement for the field force technicians who work on re-splicing the...
by Mark Fielding | May 24, 2017 | Past Network Issues
We are aware of a web filtering issue impacting a small number of schools in the South Island who have implemented N4L’s Individualised Filtering. Impacted users will experience an error message “Unable to communicate with authentication server” when...
by N4L | May 12, 2017 | Past Network Issues
Update 11:23am Looks like the schools have lost connection again. Engineers are continuing to investigate. More updates will follow Update 11:05am Spark has confirmed the outage is now resolved and schools should be back online. If you have any questions please call...
by N4L | May 9, 2017 | Past Network Issues
We are aware of a number of schools in the Avondale area that are experiencing a loss of Internet due to a major crash on Gt North Road, Avondale. Engineers are investigating and will work to remedy the issue. Possible Power issue We will continue to update this...
by Mark Fielding | May 1, 2017 | Past Network Issues
We are aware of a fibre cut impacting Network for Learning internet circuits in the Hamilton and Raglan areas. Engineers are currently onsite attempting to restore service. We will provide another update once we are aware of an estimated time to resolve. N4L...
by N4L | Apr 27, 2017 | Past Network Issues
Update 8:52am Spark are reporting Fibre joined at 1:54am and service restored. Update 3:57pm Technician is on the way to investigate this fiber fault ETA 16:00 Original Post We are aware of a number of schools in the Bay of Plenty region that are experiencing a loss...
