by N4L | Jun 13, 2017 | Past Network Issues
Update: 9pm Engineers have now completed the repairs and the issue is resolved. Update: 4.04pm Engineers are continuing with repairs, working towards a resolution this evening in time for the school day tomorrow. Update: 12.50pm Engineers have located the fibre cut...
by Mark Fielding | Jun 12, 2017 | Past Network Issues
Update: 9.30am, June 13th The website access issue has now been resolved. We are continuing to monitor the situation. If you experience any problems browsing please don’t hesitate to call us on 0800 LEARNING (0800 532 764) or email [email protected]. Update:...
by Mark Fielding | May 29, 2017 | Past Network Issues
Our technology partners have recently made improvements to N4L’s Web Filtering with the addition of new filtering categories that are now available for users. The new categories are listed below; DIY Projects – Guidance and information to create, improve, modify,...
by Mark Fielding | May 26, 2017 | Past Network Issues
Update @ 9:20 We have discovered that in preparation for the planned outage starting at 9am this morning, the lasers that ‘power’ fibre were deactivated. This is a health and safety requirement for the field force technicians who work on re-splicing the...
by Mark Fielding | May 24, 2017 | Past Network Issues
We are aware of a web filtering issue impacting a small number of schools in the South Island who have implemented N4L’s Individualised Filtering. Impacted users will experience an error message “Unable to communicate with authentication server” when...
by N4L | May 12, 2017 | Past Network Issues
Update 11:23am Looks like the schools have lost connection again. Engineers are continuing to investigate. More updates will follow Update 11:05am Spark has confirmed the outage is now resolved and schools should be back online. If you have any questions please call...