by Mark Fielding | Jul 24, 2017 | Past Network Issues
Update at 6:45 We believe this issue is now resolved Original Update We are aware of a network event that is impacting internet connectivity for approximately 7 schools in and around Pukekohe. Our engineers are currently working to understand and resolve this issue....
by Mark Fielding | Jul 24, 2017 | Past Network Issues
Update@14:00 We believe this Issue was resolved at 1:15PM Original Update We are aware of a network event that is impacting internet connectivity for approximately 16 schools in and around Foxton and Levin. Our engineers are currently working to understand and...
by Mark Fielding | Jul 6, 2017 | Past Network Issues
Update @ 12.54pm We believe the fault has now been resolved. Please get in touch if you have any outstanding issues on 0800 LEARNING. Update @ 10:35am Engineers have identified the fault and are working on resolution. We do not have an ETR at this time. Original...
by N4L | Jun 28, 2017 | Past Network Issues
A new strain of ransomware called NotPetya is affecting computers that have not updated their Windows operating software with a patch called “MS17-010”. To protect your computer systems from being impacted, it is important to make sure that you have installed all...
by Mark Fielding | Jun 22, 2017 | Past Network Issues
Update: 08:30, 23 June The fibre cut was restored at approximately midnight last night. we believe service should now be fully restored, if you are still experiencing any issues please contact our Helpdesk on 0800 LEARNING (0800 532 764) Update: 20:28 Work is...
by N4L | Jun 19, 2017 | Past Network Issues
9.50pm We believe the issue has now been resolved. Original Update We are aware of 7 schools in the north Timaru region that are experiencing a loss of internet. Engineers are investigating the cause of this and once established will work to remedy the issue. We will...