Outage in the Tokoroa area

Update: 11 September 7.30am Work was carried out overnight and the fault has been repaired. Update: 2.35pm The fault has been confirmed as a fibre cut. Fibre engineers are currently onsite and we will provide an ETA once we have it to hand. Update: 11.43am Technicians...

Outage in the Manawatu region

Update: August 22nd 8.30am We have been informed that the work carried out last night has been completed and connectivity restored. Update: 4.54pm There is currently a workaround in place which has temporarily restored internet access. Work is expected to take place...

Internet Outage – Hawkes Bay

Update: 7th August 8.10am This issue has now been resolved. Update: 4.50pm Technicians have located the cut and have commenced work. Update: 3.40pm We have been informed that the issue is due to a fibre cut in the area. We will continue to provide updates as we have...

Outage in the Dargaville area

Update: 8.30am 18th July  The outage was due to a fibre cut in the area. Work took place overnight and the issue has now been resolved. Original Post: 6pm, 17th July We are aware of an outage in the Dargaville area. Technicians are currently investigating and we will...

Loss of Connection – Hawera

Update: 8.52am Monday 25th June We can confirm that this issue has been resolved. Work was completed late Friday evening. Update: 3.06pm We believe that the issue is a fibre cut between New Plymouth and Hawera. We will confirm an ETR as soon as we can. Original...

Outage in the Waikato Region

Update: 6.11pm  We can confirm that the fibre repair work has been completed and this issue is now resolved. Update: 2.32pm  Technicians have located the fibre damage and are commencing work which is expected to be completed this evening. Update: 12.14pm  Our...