Network Outage – North Timaru

9.50pm  We believe the issue has now been resolved. Original Update We are aware of 7 schools in the north Timaru region that are experiencing a loss of internet. Engineers are investigating the cause of this and once established will work to remedy the issue. We will...

Fibre Cut in the West Auckland Area

Update: 9pm  Engineers have now completed the repairs and the issue is resolved. Update: 4.04pm Engineers are continuing with repairs, working towards a resolution this evening in time for the school day tomorrow. Update: 12.50pm Engineers have located the fibre cut...

New Web Filtering Categories Available

Our technology partners have recently made improvements to N4L’s Web Filtering with the addition of new filtering categories that are now available for users. The new categories are listed below; DIY Projects – Guidance and information to create, improve, modify,...

Unplanned downtime near Kaikoura

Update @ 9:20 We have discovered that in preparation for the planned outage starting at 9am this morning, the lasers that ‘power’ fibre were deactivated.  This is a health and safety requirement for the field force technicians who work on re-splicing the...