by N4L | Apr 8, 2019 | Past Network Issues
Update: This issue has now been resolved. Original Update: N4L is aware of an issue affecting schools using our remote access service. Users may receive an ‘incorrect password’ error when trying to login to the service despite entering correct credentials). This...
by N4L | Mar 13, 2019 | Past Network Issues
Update: 15 March 4.02pm The issue with Gmail and Google Drive was resolved by Google. Original Update: 14 March 4.16pm We are aware of an issue that is affecting usage of Gmail and Google Drive. Users are able to access both, but may be seeing error messages and other...
by N4L | Mar 7, 2019 | Past Network Issues
Update: 1.00pm March 8 The impact of this event has been scaled down to minimal and the vast amount of queuing mail has been resolved. If your school has been affected our Helpdesk team will be getting in touch directly Original Update: 2.09pm March 7 We are aware of...
by N4L | Mar 1, 2019 | Past Network Issues
We’ve been receiving calls into our Helpdesk regarding the Momo challenge and what schools can do to mitigate exposure to this content. Access to this type of content can be difficult to block as it appears across a wide range of applications and services. ...
by N4L | Feb 18, 2019 | Past Network Issues
Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 5.10pm We believe the issue has been caused by a suspected fibre cut however, engineers are still...
by N4L | Feb 18, 2019 | Past Network Issues
Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 4.24pm The issue has been identified as a fibre between Omarama and Tarras. Engineers are...
