Network outage in the Nelson/Tasman/Picton area

We’re aware of an outage that may be impacting schools in the Nelson/Tasman/Picton area. Our team are in the process of investigating and we’ll provide any further details as soon as we have them. Update: This issue is now resolved. If you have any queries, please...

Digicert Domain Control Verification issue

N4L has been made aware of the Domain Control verification (DCV) issue related to DigiCert domain name certificates and the need to replace within 24 hours. Digicert have provided the following instructions: Certificate Revocation Incident | DigiCert If you’ve any...

Outage in the greater Bay of Plenty area

We’re aware of an outage that may be impacting schools in the greater Bay of Plenty area. Our team are in the process of investigating and we’ll provide any further details as soon as we have them. Update: A fibre cable between Mt Maunganui and Whakatāne has been cut....

Maintenance scheduled from 7pm Friday 26 July

Maintenance for N4L’s Filtering Portal will be carried out over 2 days, from 7pm Friday 26 July to 6am Saturday 27 July. During this time you may experience intermittent connectivity or speed issues. If you have any questions or post maintenance issues, please contact...

RUCKUS ICX7450-24P switch manufacturing issue

Ruckus identified a manufacturing issue impacting some RUCKUS ICX7450-24P switches installed under Equipment Replacement. Due to a hardware design issue, some switches are falsely detecting the power supply (PSU) as faulty. Please note, the impacted switches are...