Outage in the Gisborne area

Update: 3.45pm We believe the issue has now been resolved however, we will continue to monitor the area and if you experience any issues please give us a call on 0800 LEARNING. Update: 10.30am We can see that service is currently intermittent in the area. The team are...

Outage North of Christchurch

Update: 1.28pm Work has been completed and service has now been restored. Original Update: 10.15am We are aware of a fibre cut that is affecting schools in the Kaiapoi area. Field technicians are currently investigating and we will provide further information when we...

Issue impacting access to some websites

Update 2pm: We believe this has now been resolved. If you have any ongoing issues please contact us on 0800 LEARNING. Original Message: We are aware of some schools having issues accessing websites. Our team are currently investigating and we will provide further...

Outage south of Hastings

Update: 4.30pm We can confirm that full service has been restored. Update: 1pm Work is ongoing with an estimated time of resolution of 4.30pm this afternoon. We will continue to monitor the issue and provide an update when work has been completed. Update: 9.40am 2...

Outage between Masterton and Featherston

We are aware of an outage due to a possible fibre cut which is impacting approximately 50 schools. Roughly 1/3 of these are in Whanganui and the remainder between Masterton and Featherston. Due to the location of this incident, we expect schools to be effected for the...