by N4L | Apr 24, 2020 | Past Network Issues
Update 4.55pm: We are awaiting official clearance however, it looks like connectivity has been restored to the schools impacted. Original Update: We are aware that schools on Great Barrier Island may be experiencing a loss of connectivity. The team are currently...
by N4L | Apr 15, 2020 | Past Network Issues
Update 2.29pm: This issue has now been resolved. Original Update: We are aware of an issue impacting access to F5 Remote Access for new users. The team are currently work to resolve this and we will provide an update when we have an expected resolution.
by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 5pm: Work to resolve the incident will take place this evening, we will provide a further update tomorrow morning. Original Update: We are aware of an outage impacting schools in the Hunua area. The team...
by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 4.55pm: Technicians will be working through the evening to restore connectivity and we will provide further updates here when we receive them. Update 12.50pm: Investigations are still continuing to...
by N4L | Mar 23, 2020 | Past Network Issues
Our call response time is now back to normal, thank you for your patience if you’ve tried to get through to the Helpdesk recently. If you need to get in touch please call us on 0800 LEARNING or alternatively, you can still email us at...
by N4L | Mar 23, 2020 | Past Network Issues
Update 5.34pm: We have received confirmation that this issue has now been resolved. Update 4.10pm: Technicians are continuing to work through the afternoon to resolve this issue and we will continue to update this page when we have more information. Update 10.55am:...
