by N4L | Dec 9, 2020 | Past Network Issues
Update 11 December: Please see this Support Hub article that provides a temporary workaround for this issue. Be aware that before starting this process you’ll need to contact N4L support for the PSK and Server IP address. You can get in touch by calling 0800...
by N4L | Nov 30, 2020 | Past Network Issues
5pm: We can see that schools have come back up online and we believe the issue has now been resolved. 2.50pm: Work is still continuing with an expected completion of later this evening. 9am Tuesday 1 December: We are aware the outage is still impacting schools, it is...
by N4L | Nov 27, 2020 | Past Network Issues
We’re performing maintenance between 9:30pm – 11:59pm Friday 27 November. There is no user impact expected, however if you experience any issues please...
by N4L | Nov 25, 2020 | Past Network Issues
Update 9am 26 Nov: Repairs were completed last night and schools should now be back online. Update 4.20pm: Technicians are onsite and are working on repairs with an expected resolution later this evening. Update 2.10pm: Technicians have located the fibre cut and are...
by N4L | Oct 30, 2020 | Past Network Issues
Update: 4.50pmWe are currently awaiting official clearance however, we can see that schools have come back online. Update: 1.35pmThe technician is onsite with an expected ETR of 4pm. Update: 12.19pmTechnicians have located the fault and are on their way to carry out...
by N4L | Sep 8, 2020 | Past Network Issues
Update 8am Wednesday 9th September: Work was carried out overnight and the issue has been resolved. Update 4.45pm: Technicians are continuing their investigations regarding this issue. We will continue to provide updates here as we have them. Update 1pm: Technicians...