by N4L | May 3, 2021 | Past Network Issues
4 May 8.30am Repairs have taken longer than expected due to heavy frost. We estimate the issue to be resolved by 1pm today. 3 May We are aware of an outage impacting schools in Kaiapoi. Our team are currently investigating and we’ll provide further updates...
by N4L | Apr 30, 2021 | Past Network Issues
4 May 8.30am: Work is still underway to resolve the outage in the Kaikoura area, we will continue to update you once we have more information. Update 3.38pm: We’re aware schools in the area are experiencing loss of connection again. The team are currently...
by N4L | Apr 23, 2021 | Past Network Issues
We will be performing maintenance to our Data Centre on Saturday 24 April between 7am to 1:30pm. During this timeframe, network management access, Reporting app and staff VPN access will be unavailable for 15 minutes and experience intermittent disruptions. If you...
by N4L | Mar 26, 2021 | Past Network Issues
We’re aware of a phishing email that has been sent to a number of schools. The email appears to be sent from Argest and advises the recipient to review a document that has been shared with them. The link in the email takes the recipient to a forged landing page that...
by N4L | Mar 16, 2021 | Past Network Issues
Update 5.30pm: Repairs have been carried out this afternoon and schools should be back up online. We are awaiting official clearance and will provide any further updates in the morning. Update 11.30am: We can confirm that the outage is caused by a fibre cut that has...
by N4L | Mar 12, 2021 | Past Network Issues
Update Monday 29 March 4pm: Spark and N4L are continuing to work on the issue. There will be an official solution, but until then, a temporary workaround is on offer. To find out more contact the Helpdesk team on 0800 LEARNING. Update 11.30am Monday 15...
