by N4L | Mar 16, 2021 | Past Network Issues
Update 5.30pm: Repairs have been carried out this afternoon and schools should be back up online. We are awaiting official clearance and will provide any further updates in the morning. Update 11.30am: We can confirm that the outage is caused by a fibre cut that has...
by N4L | Mar 12, 2021 | Past Network Issues
Update Monday 29 March 4pm: Spark and N4L are continuing to work on the issue. There will be an official solution, but until then, a temporary workaround is on offer. To find out more contact the Helpdesk team on 0800 LEARNING. Update 11.30am Monday 15...
by N4L | Mar 11, 2021 | Past Network Issues
4pm Thursday 11 March: An outage has affected a number of schools around the Hawkes Bay and Hastings areas. We are working to resolve the issue, and will continue to update you as we know...
by N4L | Mar 11, 2021 | Past Network Issues
Update: We believe the issue has been resolved. We’ll continue to monitor the situation and provide any further updates here. Original Update: We’re aware of an issue affecting some schools Wi-Fi. The team are currently investigating and we will provide...
by N4L | Mar 8, 2021 | Past Network Issues
11am Monday 8 March: We’re aware that some users may be having trouble logging into the Reporting app or Filtering Portal. Our team is currently working to resolve this as soon as possible. We apologise for any inconvenience this may be...
by N4L | Mar 2, 2021 | Past Network Issues
Update 1.30pm: We believe this should now be resolved. However, if you have any issues please give us a call on 0800 LEARNING or email [email protected] Original Update: We’re aware that schools using our Secure Access may have been experiencing intermittent...
