by N4L | Jul 18, 2022 | Past Network Issues
20 July 1pm Chorus fibre technicians have identified additional fault locations on the cable on site at Te Kuiti and are conducting more testing A new team of technicians is en-route to Te Kuiti to assist. 20 July 8.45am Chorus fibre technicians completed jointing...
by N4L | Jul 18, 2022 | Past Network Issues
Update: This issue has now been resolved. Original update: We’re aware of an issue with the Cloudpath solution used by Secure Access schools, which may result in users unable to access the internet. The team are currently investigating the issue and we will provide...
by N4L | Jul 15, 2022 | Past Network Issues
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade.It will be carried out between 7pm on 15 July – 7am on 17 July and it’s expected to cause an outage, meaning selected schools won’t be able to access the Wi-Fi network and to enroll new users or...
by N4L | Jul 8, 2022 | Past Network Issues
Update 19 July 4pm: We’d like to notify you of urgent maintenance to our Filtering Portal. This maintenance will be carried out between 6pm 19 July – 7am 20 July and the Filtering Portal will be unavailable during this time. Please contact our team on 0800...
by N4L | Jul 7, 2022 | Past Network Issues
We’re aware of a Google issue with new Chromebooks not being able to connect properly to Wi-Fi until the operating system is updated. It happens when a new Chromebook is trying to connect to internet for the first time, in order to finish the initial setup...
by N4L | Jul 1, 2022 | Past Network Issues
We’re still experiencing the global stock shortages and supply chain issues resulting from COVID-19 which have made it difficult to secure the network equipment we provide for several programmes of work. This means N4L, along with the Ministry of Education, has...