Network outage in the North Shore area

6 Dec 10am Repair to the fibre cut is ongoing, the issue was more complex than originally thought. Technicians are still onsite. 5 Dec 4pm Technicians are onsite repairing the issue. They estimate the outage will be resolved later this evening.  5 Dec 12.30pm We’re...

Work underway to resolve network connection issues

Wednesday 30 Nov 5pm We have a solution for schools that are having network issues and have restored services at most of these schools. If your school is having network issues that you believe could be related to the below, please contact us on 0800 LEARNING and...

Windows devices not connecting to Wi-Fi

We’re aware of an issue with some Windows devices connecting to Wi-Fi, we believe that this is relating to a recent Windows update. Users may experience difficulty or slowness reconnecting to Wi-Fi. This often seems to happen after devices go to sleep or move between...

F5 Remote Access maintenance: 9 & 10 November

We’d like to notify you of upcoming maintenance to F5 Remote Access. This maintenance will be carried out between 7pm – 10pm on Wednesday 9 November and Thursday 10 November. We expect Remote Access will still be available during these maintenance windows....