by N4L | Jul 26, 2024 | Past Network Issues
Maintenance for N4L’s Filtering Portal will be carried out over 2 days, from 7pm Friday 26 July to 6am Saturday 27 July. During this time you may experience intermittent connectivity or speed issues. If you have any questions or post maintenance issues, please contact...
by N4L | Jul 24, 2024 | Past Network Issues
Ruckus identified a manufacturing issue impacting some RUCKUS ICX7450-24P switches installed under Equipment Replacement. Due to a hardware design issue, some switches are falsely detecting the power supply (PSU) as faulty. Please note, the impacted switches are...
by N4L | Jul 17, 2024 | Past Network Issues
We’d like to notify you of upcoming systems maintenance scheduled for our core infrastructure in schools. This maintenance will be carried out over a 3-day period between Wednesday 17 and Friday 19 July between 12pm and 11pm. During this time, schools may experience...
by N4L | Jul 5, 2024 | Past Network Issues
We’d like to notify you of upcoming systems maintenance scheduled for our core infrastructure in schools. This maintenance will be carried out over a one-week period between Monday 8 and Friday 12 July from 8am – 10pm. Some schools may experience intermittent...
by N4L | Jul 2, 2024 | Past Network Issues
We are aware that approximately 30 schools across the country are experiencing an issue with receiving inbound email on our Email Protection service. Our engineers are investigating and hope to have the issue resolved shortly. Update 7:48pm – The incident is...
by N4L | Jun 21, 2024 | Past Network Issues
We’re aware of an issue on the Ruckus SmartZone cloud controller showing some switches to be offline for a number of schools. The switches continue to operate and will not impact the overall service. If you’re experiencing any network issues, please call our Customer...
