by N4L | Jun 2, 2026 | Past Network Issues
Update 11.30am: We’ve identified the issue, and the estimated time to repair is 5 pm on 2 June 2026. Original post: We’re aware of an outage impacting the Auckland region, which is localised in the Mt Roskill area. We’re currently investigating and...
by N4L | May 12, 2026 | Past Network Issues
We’re aware of an outage impacting the Huntly region. We’re currently investigating and will provide more information when we can. Update 12pm: We’ve identified the issue and work is underway to restore service. We’ll provide an expected resolution time...
by N4L | May 11, 2026 | Past Network Issues
We’re aware of an outage impacting the South Auckland region. We’re currently investigating and will provide more information when we can. Update 1pm: We’ve identified the issue and work is underway to restore service. We’ll provide an expected...
by N4L | May 4, 2026 | Alerts, Past Network Issues
We will be conducting essential backend maintenance on Tuesday 5 May between 7.30 pm – 8.30pm. During this brief period, some new users will temporarily be unable to connect to the Wi-Fi network. However, existing users who are already connected will not...
by N4L | Feb 17, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Tuesday 17 February, 12:17pm: We’re aware of...
by N4L | Feb 16, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Monday 16 February, 9:41am: We’re aware of an outage...
