Incident impacting our Email Protection service

We are aware that approximately 30 schools across the country are experiencing an issue with receiving inbound email on our Email Protection service. Our engineers are investigating and hope to have the issue resolved shortly. Update 7:48pm – The incident is...

Maintenance scheduled on Friday 7 June

We’d like to notify you of upcoming maintenance scheduled for schools that have completed Equipment Replacement and Secure Access. This maintenance will be carried out between 5:30pm – 9pm on Friday 7 June. Please note that we do not expect any disruption to...

Outage in the Northland/Whangārei area

Update: We believe this issue is now resolved. If you have any queries, please give our Customer Support team a call on 0800 LEARNING (532 764) We’re aware of an outage that may be impacting schools in the Northland/Whangārei area. Our team are in the process of...

Maintenance scheduled for 11 March

We’d like to notify you of upcoming maintenance scheduled for our core infrastructure. This maintenance will be carried out between 8pm – 10pm Monday 11 March, and schools may experience intermittent disruption to their internet connection during this timeframe....