Update: We believe this outage is linked to a wider fibre issue. Technicians are currently working to identify the fault. We’re aware of an outage impacting the Taupo area. We're currently investigating the issue and will provide more information when we can.
We’re aware of two security vulnerabilities (CVE-2026-63030 and CVE-2026-60137) affecting WordPress websites. If exploited together, these vulnerabilities could allow an unauthenticated attacker to perform SQL injection and potentially gain remote code execution (RCE)...
We're conducting scheduled maintenance to the SmartZone Cloud Controller between 5 pm and 6 pm on 23rd July 2026. No network outage: There will be no disruption to existing users who are already connected to the Wi-Fi or the SmartZone Cloud Controller, and all other...
Resolved: We can confirm that work was carried out and this has now been resolved. Update: Technicians are continuing to work through and we expect a resolution early this evening. Update: Technicians are still working on a resolution. We'll provide further updates...
We’d like to advise you of upcoming maintenance activities we’re undertaking on the N4L systems. This work will run between 10am - 4pm on Friday 17 July. Everything should continue working as normal, and no action is needed. However, if you do notice something isn’t...
We’d like to notify you of upcoming proactive network policy optimisation we’re undertaking across school firewalls now that the Managed Network Upgrade is complete. This work will run from early July through to the end of September. We’ll be reviewing school firewall...
We’re always looking for ways to improve and protect your digital experience. That is why we’re introducing an easier way to access our platforms. This enhancement allows the majority of users to log in with their existing Google or Microsoft credentials. It also...
We’re aware that there have been hoax bomb threats sent to multiple New Zealand schools. Schools that use N4L’s Email Protection service (provided by Proofpoint) may have had this email intercepted and quarantined, however email filtering happens in multiple ways....
We’re aware of a global issue impacting multiple Microsoft 365 services, which may result in degraded functionality or an inability to access certain features for some schools. Microsoft has confirmed that recovery efforts are underway and they are currently refining...
During the July school holidays we’re upgrading the Ruckus Cloudpath system to version 6.0 R5. This is a security upgrade to patch against known threats and there is no change for users. It will be carried out by N4L in tranches on 6, 7, 8 and 9 July (4pm to 11:30pm)...