20 April at 3.20pm: The issue preventing schools from accessing MathPro via the Scholastic portal has now been resolved, and services are back to normal. We appreciate your patience while we worked to ensure connectivity was restored for all users. If you continue to...
We will be conducting essential backend maintenance on Wednesday 22 April from 4pm. During this time, there will be a 15 minute window where you will be unable to log in or authenticate to the Ruckus SmartZone controller, meaning you will be unable to make any network...
We’re aware of a global issue affecting Microsoft SharePoint services, which could allow a remote unauthenticated attacker to access your server. Systems impacted: Microsoft SharePoint Enterprise Server 2016 - 16.0.0 to 16.0.5535.1001 Microsoft SharePoint Server 2019...
We’re aware of the AirSnitch vulnerabilities present in wireless networking equipment from multiple vendors, including RUCKUS. To exploit the vulnerability, an attacker needs a connection to the wireless network they’re targeting. This would require the attacker to be...
The National Cyber Security Centre (NCSC) is advising organisations to be increasingly vigilant, following an increase in denial of service (DoS) and brute forcing activities in relation to the situation in Iran. Denial of service is an attempt to make an online...
As we head into a new school year, we want to help you get your school’s unmanaged and personal devices ready for the N4L Secure Access network. Prerequisite: ensure a smooth transition, please note that school Google or Microsoft credentials are required for...
N4L has made a change to the GlobalProtect settings, which will affect users using the GlobalProtect VPN client to log in remotely. Previously, GlobalProtect was configured with an “always on” setting, which meant it automatically reconnected to the school firewall...
We’re aware of a global issue impacting multiple Microsoft 365 services, which may result in degraded functionality or an inability to access certain features for some schools. Microsoft has confirmed that recovery efforts are underway and they are currently refining...
We're aware that Lumma Stealer malware has affected some New Zealanders’ online accounts, as reported by the NCSC. We are monitoring the situation and will contact you directly if we see anything suspicious. Find out more and their recommendations via the NCSC alert -...
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to version 6.0R3. It will be carried out in 5 stages: on 19, 20, 21, 22 and 23 January (4pm to 11:30pm) and we’re contacting all affected schools that have completed Equipment Replacement directly with...