Ruckus Cloudpath upgrade to a new version

We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to a new version for some remaining schools. It will be carried out between 4pm on 11 April and and 9am on 12 April and we’re contacting all affected schools directly with their upgrade details. The...

Phishing email scam circulating in some schools

We’re aware of a phishing scam circulating via email in some schools. You can see an example of what this email looks like below. The phishing email is crafted to appear legitimate, being sent from legitimate email addresses of schools and other New Zealand...

FortiClient Remote Access vulnerability

We’re aware of a Cleartext Storage of Sensitive Information vulnerability impacting FortiClient, a remote access solution used by some schools. The vulnerability impacts users on Windows and Linux devices that have updated FortiClient to version 7 (full list of...

Issue impacting our Filtering Portal

Update 6 December: This issue has now been resolved and Filtering Portal should work as expected. We are aware of an issue impacting users when making configuration changes with our Filtering Portal (FortiPortal). The team is working to resolve this and we will...

End-of-life Chromebooks disconnecting from the network

We’re aware of end-of-life Chromebooks dropping off networks, impacting unsupported OS version users. This is a result of Google implementing their Auto Update policy. What you can do School’s IT support or IT providers need to remove the impacted device’s network...