by N4L | Mar 11, 2019 | Blog, Support
Upgrading every school with new security technology is going really well, with more than 60% of schools upgraded. If your school has received its Managed Network Upgrade and feels something is not quite right – or if you have any questions, please call our...
by N4L | Mar 11, 2019 | Blog, Connect, Support
Many schools are renovating and building new structures. We’ve received a few calls from schools hoping we could move their connection within a week or less. The length of time it takes to shift your connection will depend on the local fibre company (LFC) in your...
by N4L | Mar 11, 2019 | Blog
Have your say on Pond We want to hear from you so we can make informed decisions on its future. What is Pond? We built Pond four years ago as a way for teachers to find and share learning resources. There was a lot of interest in the early days but it’s not taken off...
by N4L | Mar 7, 2019 | Past Network Issues
Update: 1.00pm March 8 The impact of this event has been scaled down to minimal and the vast amount of queuing mail has been resolved. If your school has been affected our Helpdesk team will be getting in touch directly Original Update: 2.09pm March 7 We are aware of...
by N4L | Mar 1, 2019 | Past Network Issues
We’ve been receiving calls into our Helpdesk regarding the Momo challenge and what schools can do to mitigate exposure to this content. Access to this type of content can be difficult to block as it appears across a wide range of applications and services. ...