by N4L | Mar 25, 2020 | Blog, Connect, N4L News, Support
We are supporting the Ministry of Education in their response to Covid-19, which involves providing devices and safe connectivity, where possible, to school-aged children who are without. Our role is to help children and teachers stay safely connected while they learn...
by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 5pm: Work to resolve the incident will take place this evening, we will provide a further update tomorrow morning. Original Update: We are aware of an outage impacting schools in the Hunua area. The team...
by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 4.55pm: Technicians will be working through the evening to restore connectivity and we will provide further updates here when we receive them. Update 12.50pm: Investigations are still continuing to...
by N4L | Mar 23, 2020 | Past Network Issues
Our call response time is now back to normal, thank you for your patience if you’ve tried to get through to the Helpdesk recently. If you need to get in touch please call us on 0800 LEARNING or alternatively, you can still email us at...
by N4L | Mar 23, 2020 | Past Network Issues
Update 5.34pm: We have received confirmation that this issue has now been resolved. Update 4.10pm: Technicians are continuing to work through the afternoon to resolve this issue and we will continue to update this page when we have more information. Update 10.55am:...
