Upcoming firewall maintenance

by | May 21, 2021 | Past Network Issues

We will be performing firewall maintenance on 28 May between 7pm to 11:59pm. During this timeframe, we don’t expect interruption to any of our services apart from the Reporting app. If you experience any post-maintenance issues, please contact our Helpdesk on 0800...

Outage in the Whangarei area

by | May 20, 2021 | Past Network Issues

Update 1.20pm: We can confirm that schools are now back up online. Update 8.20am: Work was started overnight to repair the fibre cut and is continuing this morning. We will continue to provide further updates as we have them to hand. Orignial Update 5pm Thursday:...

Outage in Bay of Plenty

by | May 14, 2021 | Past Network Issues

Friday 14 May We are aware of an outage impacting schools in the Bay of Plenty area. Our team are currently investigating and we’ll provide further updates...

Outage in Kaiapoi

by | May 3, 2021 | Past Network Issues

4 May 8.30am Repairs have taken longer than expected due to heavy frost. We estimate the issue to be resolved by 1pm today.   3 May We are aware of an outage impacting schools in Kaiapoi. Our team are currently investigating and we’ll provide further updates...