by N4L | Jun 9, 2023 | Past Network Issues
We’d like to notify you of maintenance scheduled for our core infrastructure. This maintenance will be carried out between 5pm – 7pm Monday 12 June, and schools may experience intermittent disruption to their internet connection during this timeframe. Please...
by N4L | Jun 8, 2023 | Blog, Protect, Safety & Security
Schools and kura send, receive and store a lot of private information such as students’ names, ages, contact details, academic records and history as well as private information about their staff. Some of this is more sensitive data, such as student health records and...
by N4L | May 29, 2023 | Past Network Issues
Tuesday 30 May, 8am: We can confirm now that the issue has been resolved yesterday night by Spark and we can see that schools have come back online. Monday 29 May, 4pm: We’ve identified a network issue that we are working on with our partners. This may be causing...
by N4L | May 26, 2023 | Past Network Issues
We’re carrying out an update that may impact your ability to log in to your N4L account across our services during a small window, between 6pm – 7pm Monday 29 May. Services include: Support Hub, Filtering Portal and the Reporting app. Around this time, all...
by N4L | May 17, 2023 | Past Network Issues
We’re performing Ruckus SmartZone controller maintenance between 6pm – 11:59pm on Thursday 25 May. During this timeframe, Equipment Replacement and Secure Access schools will be unable to connect new devices and guest vouchers will not be able to connect to the...
