by N4L | Feb 16, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm:Â This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Monday 16 February, 9:41am: We’re aware of an outage...
by N4L | Feb 3, 2026 | Past Network Issues
4 Feb at 10.20am: Our team are working closely with our vendor to solutionise the connectivity issues. We’ll continue to provide updates as we have them. Original post 3 February: We’re aware that some schools are currently experiencing intermittent internet...
by N4L | Jan 23, 2026 | Unplanned Outages
We’re aware of a global issue impacting multiple Microsoft 365 services, which may result in degraded functionality or an inability to access certain features for some schools. Microsoft has confirmed that recovery efforts are underway and they are currently refining...
by N4L | Jan 12, 2026 | Alerts, Product Updates
As we head into a new school year, we want to help you get your school’s unmanaged and personal devices ready for the N4L Secure Access network. Prerequisite: ensure a smooth transition, please note that school Google or Microsoft credentials are required for...
by N4L | Dec 10, 2025 | Alerts, Security Advisory
We’re aware that Lumma Stealer malware has affected some New Zealanders’ online accounts, as reported by the NCSC. We are monitoring the situation and will contact you directly if we see anything suspicious. Find out more and their recommendations via the NCSC...
