Network outage in the Hawkes Bay/Wairoa area

We are aware of a potential fibre cut which is impacting schools in the Hawkes Bay/Wairoa area. We will provide more information about remediation as we have it to hand. Update: We have been informed that the fault has been located and Chorus are currently...

Maintenance scheduled for Wednesday 30 October

We’re undertaking maintenance for our core infrastructure between 7pm – 7:30pm Wednesday 30 October. We do not expect there to be any disruption to school internet connections during this timeframe.  Please contact our team on 0800 LEARNING (0800 532 764) between 8am...

Maintenance scheduled for Saturday 26 October

We’re undertaking urgent maintenance for our core infrastructure between 5pm – 5:30pm Saturday 26 October. We do not expect there to be any disruption to school internet connections during this timeframe, however, there might be intermittent access to other N4L...

Issue impacting our Filtering Portal

Update 6 December: This issue has now been resolved and Filtering Portal should work as expected. We are aware of an issue impacting users when making configuration changes with our Filtering Portal (FortiPortal). The team is working to resolve this and we will...