Managed Network Outage – 23 Feb 17

by | Feb 23, 2017 | Past Network Issues

Update @ 11:25: We believe this issue to now be resolved. Our apologies for any inconvenience this outage has caused. Original Update: We are currently investigating a service outage for the following 4 schools in the Gisbourne/Hawkes Bay region: Putere School (MOE:...

Mail Relay email bouncebacks

by | Jan 25, 2017 | Past Network Issues

This issue was resolved at approximately 12:00 PM Original Message N4L is aware that a number of emails sent via our N4L relay have been rejected and ‘bounced’ back to senders. We have identified the root cause of this issue and are enacting a solution to...

Email Issue – 12 December

by | Dec 12, 2016 | Past Network Issues

Update@ 12:00 13 December We now believe this issue is resolved and all schools hsould now be able to access email.  We apologise for the inconvenience this outage has caused. Update@ 9:00 13 December Unfortunately this issue is still ongoing.  If email is urgently...

High Latency

by | Nov 25, 2016 | Past Network Issues

Update@12:00pm We believe this issue to now be resolved. Original Update: We have received reports of a number of schools on the Managed Network who are experiencing very high latency on their Managed Network connection, this will be causing a very poor experience...

Managed Network Outage 19th November

by | Nov 19, 2016 | Past Network Issues

Update @12:45: We believe this issue is now resolved. Original update: N4L are aware that some North Island schools are experiencing Internet issues this morning.  Our engineers are working to resolve this as quickly as possible.  We apologise for any inconvenience...