by Mark Fielding | May 26, 2017 | Past Network Issues
Update @ 9:20 We have discovered that in preparation for the planned outage starting at 9am this morning, the lasers that ‘power’ fibre were deactivated. Â This is a health and safety requirement for the field force technicians who work on re-splicing the...
by Mark Fielding | May 24, 2017 | Past Network Issues
We are aware of a web filtering issue impacting a small number of schools in the South Island who have implemented N4L’s Individualised Filtering. Impacted users will experience an error message “Unable to communicate with authentication server” when...
by Mark Fielding | May 1, 2017 | Past Network Issues
We are aware of a fibre cut impacting Network for Learning internet circuits in the Hamilton and Raglan areas.  Engineers are currently onsite attempting to restore service. We will provide another update once we are aware of an estimated time to resolve. N4L...
by Mark Fielding | Mar 16, 2017 | Past Network Issues
Update 23 March We believe this issue is now resolved Update 20 March Network performance has improved. We will continue to monitor the traffic & update accordingly. Thanks for your patience! Original Update We are aware that some schools are experiencing slower...
by Mark Fielding | Mar 15, 2017 | Past Network Issues
We are aware of an even causing a complete loss of Internet traffic in the Ashburton area. Â Our engineers are investigating and we will provide updates as new information becomes available. We apologise for any inconvenience this event incurs.
